Professional Development

Our professional development courses form an exceptional solution to those who require training for a new role, or for those of us who will benefi t from 'refresher' sessions in business skills. Standard principles of applied adult learning and effective reinforcement through workshop based activity are incorporated during the course. In addition, Drake has incorporated a methodology which has been derived from over 27 years of professional development and executive training. The STAR methodology is applied as the core delivery foundation to this series of courses. It commences with the identification of existing knowledge, moves on to building skills and techniques, and is completed by relating learning to the workplace and committing to behavioural change.

Drake's short courses can address challenges for many individuals by providing them with fundamental business skills such as communication (verbal and written), customer service, negotiation, and time management. Whilst many of us can demonstrate these skills instinctively, poor habits can develop over time and going 'back to basics' can provide a simple solution for change and improvement.

Our suite of professional development courses also includes topics for leaders and managers, assisting them to build successful, high performing teams. These programs address the core skills required for effective leadership and management, and equip students with practical tools and techniques to implement in the workplace.