Terms and Conditions

Drake Training reserves the right to cancel courses due to insufficient enrolments or conditions beyond its control. Notification of any cancellations will be made as early as practical and include a full refund.

Cancellations and Transfers

A full refund is available for cancellations received in writing at least 7 working days prior to course commencement. Cancellations received within 7 working days of course commencement will be liable for the full program fee. Drake will not take any responsibility for travel or accommodation costs incurred.

Payment Details

Payment via Mail

Make cheques or money orders payable to Drake Australia Pty Ltd and crossed "Not Negotiable". Do not include bank notes or coins. Mail payment with Payment Slip. Please do not use pins or staples.

Payments should be forwarded to:
DRAKE, GPO BOX 298
MELBOURNE VIC 3001 FAX: (03) 9639 6835

EFT Payment details

Bank: ANZ - Queen Street, Brisbane
Account Name: Drake Australia Pty Ltd
BSB Number: 014-002
Account Number: 7758-06448

Please ensure your remittance is directed to email: credit@au.drakeintl.com or fax (03) 9639 6835.

Credit Cards

Credit card details can be provided to DRAKE Training on the DRAKE Training enrolment form.

Security Policy

When purchasing from Drake Training your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology. 128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our security policy, please contact our customer support centre dt@au.drakeintl.com.

Notification of Booking

Notification of your booking will be sent on receipt of your application. This will include venue details. Drake Training reserves the right to withdraw any participant from the course if payment has not been received in accordance with our payment terms. Publicly scheduled course fees include training materials, refreshments and lunch.

Your Privacy

Drake Training is committed to respecting and upholding the individual’s rights to privacy protection under the National Privacy Principles contained in the Privacy Act 1988. Individuals may access their personal information by contacting the Training Manager. Please read the Personal Information Collection Statement.