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Supply Chain Management Training


Cost: Contact us for quote.   Duration: 1 day


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Supply Chain Management requires the effective management of the flow of materials, information and finances as they move from supplier to manufacturer to wholesaler to retailer and finally to the consumer. To better compete in a global economy, organisations are finding that a well-managed supply chain is the key to managing cash flow and ultimately business success.

The PD Training Supply Chain Management Training Course gives you a comprehensive understanding of key concepts like finances, logistics, tracking, monitoring, inventory management and delivery of products and services to build enhanced supply chains. Your organisation can improve customer satisfaction, increase efficiencies and reduce costs by improving the management of your supply chain.

This valuable and practical training course is now available throughout Australia, including Brisbane, Sydney, Parramatta, Melbourne, Canberra, Adelaide and Perth.

Please click on the Public Class tab below to view our Supply Chain Management Training course schedule by city or click the In-House Training tab to receive a free quote for customised courses delivered at your preferred location.

Course Foreword

Rapid global expansion, rising fuel costs, environmental concerns and interconnected businesses can all have a tremendous impact on corporate strategies and costs. Organisations can no longer ignore what happens outside their own four walls, making supply chain management a critical skill that is in-demand in the marketplace.


This Supply Chain Management training course from pd training helps meet this demand by providing you with the key skill sets to understand and implement an effective supply chain solution. You'll gain a better understanding of the finances, logistics and delivery of products and services and how those processes lead to increased efficiencies and competitiveness, while maximising customer value and satisfaction.


Course Outcomes

By the end of this course, participants will be able to:

  • Identify how supply chain management relates to:
    • Customer satisfaction
    • Improving performance
    • Lowering costs
    • Product development
  • Define the terms:
    • Procurement
    • Upstream and downstream
    • Raw material
    • Forecasting
    • Carrying cost
    • Inventory
    • Order generation
    • Order taking
    • Order fulfillment
    • Returns management
  • Understand the levels of supply chain management and their effects
    • Strategic
    • Tactical
    • Operational
  • Comprehend the flows of supply chain management and data warehouses
    • Product flow
    • Information flow
    • Finances flow
  • Take a look at inventory management
  • Study supply chain groups
  • Review tracking and monitoring methods
  • Examine supply chain event management

Course Outline

Supply Chain Management Training Course - Lesson 1
Getting Started
  • Workshop Objectives
  • Action Plans & Evaluation Forms
Supply Chain Management Training Course - Lesson 2
Why Supply Chain Management?
  • Customer Satisfaction
  • Improving Performance
  • Lowering Costs
  • Product Development
  • Case Study
Supply Chain Management Training Course - Lesson 3
Key Terms I
  • Procurement
  • Upstream & Downstream
  • Raw Material
  • Forecasting
  • Carrying Cost
  • Case Study
Supply Chain Management Training Course - Lesson 4
Key Terms II
  • Inventory
  • Order Generation
  • Order Taking
  • Order Fulfillment
  • Returns Management
  • Case Study
Supply Chain Management Training Course - Lesson 5
Three Levels of Supply Chain Management
  • Strategic Level
  • Tactical Level
  • Operational Level
  • Bullwhip Effect
  • Case Study
Supply Chain Management Training Course - Lesson 6
Five Stages of Supply Chain Management
  • Plan
  • Source
  • Make
  • Deliver
  • Return
  • Case Study
Supply Chain Management Training Course - Lesson 7
The Flows of Supply Chain Management
  • The Product Flow
  • The Information Flow
  • The Finances Flow
  • Data Warehouses
  • Case Study
Supply Chain Management Training Course - Lesson 8
Inventory Management
  • Levels of Inventory
  • Just-In-Time Inventory
  • Keeping Accurate Records
  • Inventory Calculator
  • Case Study
Supply Chain Management Training Course - Lesson 9
Supply Chain Groups
  • The Suppliers
  • The Producers
  • The Customers
  • The Customer's Customers
  • Case Study
Supply Chain Management Training Course - Lesson 10
Tracking and Monitoring
  • Dashboard
  • RFID's
  • Alert Generation
  • Stock Keeping Unit (SKU)
  • Case Study
Supply Chain Management Training Course - Lesson 11
Supply Chain Event Management
  • Inventory Alerts
  • Supplier Alerts
  • Bottlenecking
  • Being Proactive
  • Case Study
Supply Chain Management Training Course - Lesson 12
Wrapping Up
  • Words from the Wise
  • Lessons Learned